1. Introduction

This Service Provider Privacy Policy applies to service providers who use AccessGrid to offer equipment, services, skills, or business capabilities and to access customer opportunities through the platform.

AccessGrid is committed to protecting service provider information and ensuring transparency in the collection, use, sharing, and protection of personal and business data.

2. Information We Collect

AccessGrid may collect the following information from service providers:

Full name

Mobile number

Email address

Business name

Company registration details

Equipment details and availability information

Services offered and business capabilities

Operating locations

Supporting documents, certificates, and images

Payment and transaction records

Platform usage and activity information

3. Purpose of Data Collection

Service provider information is collected and used for the following purposes:

Creating and managing service provider accounts

Verifying service provider identity and business information

Assessing provider capabilities and eligibility

Matching service providers with relevant customer opportunities

Processing access payments and platform-related transactions

Facilitating communication between customers and service providers

Improving platform functionality and user experience

Preventing fraud, misuse, or unauthorised activities

Maintaining records and complying with applicable legal obligations

4. Sharing of Information

AccessGrid may share relevant service provider information with customers where necessary to enable communication, evaluation, and engagement after authorised access has been granted.

Information may also be shared with:

Payment gateway providers

Technology partners

Service providers supporting platform operations

AccessGrid does not sell service provider information to third parties.

Information shared will be limited to what is reasonably required for providing platform services.

5. Data Security

AccessGrid implements reasonable technical and organisational measures to protect service provider information from:

Unauthorised access

Loss or damage

Misuse

Unauthorised disclosure

Alteration of information

While AccessGrid maintains appropriate security practices, no digital platform can guarantee complete security of information.

6. Data Retention

Service provider information and transaction records may be retained for as long as reasonably necessary for:

Platform operations

Business administration

Security monitoring

Audit purposes

Legal and regulatory compliance

7. Service Provider Rights

Service providers may request:

Access to their personal and business information

Correction of inaccurate or incomplete information

Account closure or deletion requests

Such requests will be handled subject to applicable legal, operational, and security requirements.

8. Policy Updates

AccessGrid reserves the right to update, modify, or amend this Privacy Policy from time to time.

Any changes will be communicated through appropriate channels, and continued use of the platform after updates constitutes acceptance of the revised policy.

AccessGrid
Service Provider Privacy Policy